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Refunds for rail passengers if train delayed by two minutes

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Refunds for rail passengers if train delayed by two minutes Photo credit: Steve Meddle/REX Rail passengers delayed by two minutes or more could be given automatic refunds thanks to a new programme. The scheme, being trialled on the C2C line in Essex, would force travel companies to pay out automatically for passengers using special travel smartcards, or after paying over the internet, on smartphone apps, or on conventional credit... continue reading

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