Ryanair chief Michael O'Leary says he has "never tried to be intentionally rude" in the way he runs his no-frills airline. Source: the Press Association. Describing himself as a "cheeky chappy", the Irish boss says customers are always right as long as they "comply by the rules". In a wide-ranging interview in The Times, Mr O'Leary says that although he has indicated that Ryanair is going...
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